Online-Store Policy

Customer Care

Concord Group is committed to give our customers the best online experience with its employees before, during, and after your purchase.

To provide the best buying experience, we want to make sure all our customers know the following policies.

Privacy & Safety

This Privacy Statement (“Privacy Statement”) describes the information that Face Mask TX, USA, its affiliated companies, subsidiaries and service partners including Concord Supply, Inc., FILTEX CO., Royal Chemical Ind., CONCORD PACKAGING DE MEXICO, and CONCORD OIL RECOVERY DIVISION (collectively, “Concord Group”) collects about you; how we use and protect this information; and the choices you can make about how we use this information.

Information Covered by This Statement

This Privacy Statement applies to information, including personal information, collected about you by Face Mask TX, USA. Personal information is information that could reasonably allow you or your business or household to be identified. Some Concord sites (such as,, and may contain links to non-Concord sites. We are not responsible for the privacy policies of those sites. We recommend you review the privacy policies of each site you visit.

Information We Collect

We may collect information about you from a variety of sources, including information we collect from you directly; information we collect about you when you visit our sites, use our services, make purchases, or view our online advertisements; and information we collect about you from other sources. We collect personal information about our users over time and across different websites when you use this website or service. Third party service providers may also collect personal information this way.

terms & conditions

Welcome to These terms and conditions apply to the Concord Group/Filtex Co. division website located at and all other sites, services, and tools where these terms and conditions appear or are linked (collectively, the “Site”). As used in these terms and conditions, “Concord Group/Filtex Co. ”, “us”, or “we” refers to Concord Group/Filtex Co. locations, and its subsidiaries and affiliates.

The Site is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Site (the “Agreement”).

Your use of the Site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. We encourage you to review the Agreement whenever you use the Site. If you do not agree to these terms, please do not use the Site.


All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of Concord Group/Filtex Co. division or its supplies or licensees and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Concord Group/Filtex Co. and protected by U.S. and international copyright laws. Concord Group/Filtex Co. and its suppliers and licensees expressly reserve all intellectual property rights in all Content.

Wholesale Inquiries


The following Wholesale Terms and Conditions apply to buyers in the Continental United States and are subject to change at any time.

Note that for wholesale buyers outside of the United States, different terms will be in effect for wholesale shipping costs, estimated times, as well as for policies concerning returns and exchanges. These differences will be discussed individually with buyers after the application procedure is complete.

Wholesale Order Minimums and Payment Terms

1 Pallet Minimum first order, payable prior to shipment
1 Pallet Minimum reorder

Per Item Minimum 1 case

Wholesale Application Guidelines: Documents & Verification Required

All wholesale accounts doing business with Concord Group/Filtex Co. will first go through an application process to provide verification documents and other details necessary to open an account. The entire account approval process should not take more than a few business days.

Web-only based businesses will be reviewed to verify that they are a fully functional retail website with a secure shopping cart check out process.

Wholesale Shipping

All wholesale orders to U.S. addresses will be shipped USPS Priority mail with delivery confirmation.  

Actual shipping costs will be sent once order is placed.

*Please contact us prior if you have a preferred carrier or your own shipping account.


Payment Methods

- Offline Payments